← Help Center

Account & Login

Password, Google login, profile, and security.

On the login page click Forgot password, enter your email, and open the reset link we send. If you signed up with Google, use Continue with Google instead of a password.
Open Settings (profile) from the sidebar. Update your profile details there. Email changes may require verification depending on your setup.
Don’t share passwords. Agency-oriented plans are designed for team workflows. Each person should have their own login when team invites are available. Contact support if you need multi-user access on your plan.
If an admin suspended your account, you’ll see a message with the reason on login. Contact support or your agency admin to reactivate.

Still stuck?

Support hours: Mon–Fri, 9am–6pm

Lumosor Support

Online now

Chat with us — we’ll create a ticket and email you back.

Message received