On the Help Center home, type your question in the search box (e.g. “connect Search Console” or “cancel subscription”). Matching articles open in the FAQ list.
You can also browse categories for each module.
Help Center → Contact support (or /help/ticket). Fill name, email, subject, category, and message.
You’ll get a ticket number (like LM-XXXX-date). We reply by email, usually within one business day.
Click the chat bubble (bottom-right on marketing/help pages). Send your name, email, and message.
Live chat creates a support ticket — it isn’t instant messaging 24/7. We email you back. Support hours are shown in chat and Help Center.
• Search Help first — fastest for how-to questions.
• Live chat — quick questions from the site.
• Ticket form — longer issues, billing, or technical errors (include screenshots).
• Email support — same inbox; use the address shown on Help Center.
All of these reach the same support team.
Include:
• Your account email
• Page URL
• Website domain or App ID
• What you expected vs what happened
• Screenshot or error text
• Approximate time it happened
That helps us resolve issues much faster.
Still stuck?
Support hours: Mon–Fri, 9am–6pm